Terms and Conditions
Hotel Spa Vila de Caldes

Validity

The experiences are valid for 1 year from the date of purchase.

Method of payment

The gift voucher will be confirmed once the purchaser has made the payment by credit card through the payment gateway. Once payment has been made, the beneficiary will receive their gift voucher by email.

Booking the date and time of the experience

To enjoy the gift voucher, the beneficiary must contact us to arrange the date and time of their appointment, by telephone on +34 938 650 100 or by email [email protected]

Cancellation Policy

No refund will be made in the event of cancellation or no-show at the hotel. Changes of dates are subject to availability.

Arrival at Broquetas Thermal Spa

We recommend arriving 20 minutes before the appointment to allow time to change.